Duties and responsibilities of a medical office administrator are significantly different than those of the general or typical office administrator. This is because of the interaction of the specific type of customer. Customers of medical or dental offices are there to receive medical, procedural, or clinical services or advice. The equipment used in providing services, regulation requirements, and payment methods for the services provided are significantly different than in any other type of office environment.
The Medical Office Administrator certification is designed to test your understanding of the key office administration roles. It also covers HIPAA understanding, which is of critical importance in this role.
Additional Information:
Course of Study [.pdf] | Sales Brochure [.pdf]
Office Roles and Responsibilities Core Competencies and Skillsets Customer Service Business Operations Legal Requirements Financial Management IT Management Office Equipment Human Resource Management Privacy Overview Regulatory background Who is covered Business Associates What is protected Use & disclosures Permitted uses Authorized Disclosures Minimum Necessary Individual rights Admin requirements Options Personal reps Minors State law Penalties Noncompliance Dates | Supervising Employees Ensuring Work Flow Physical Office Management Productivity and Efficiency Measure Productivity Best Practices Medical Office Responsibilities MO Financial Management MO Information Technology MO Human Resources Patient Care Systems Quality Management Risk Management Regulatory Legal Privacy Overview Regulatory background Who is covered Business Associates What is protected Use & disclosures Permitted uses Authorized Disclosures Minimum Necessary Final Exam: Timed exam PCUs earned: 10 |
No, the Medical Office Administrator certification includes all of the course work required to study for and pass the final exam.
This test is open book, however it is also timed, so you will not have much time to look up answers to questions. It is very important that you study and understand the material prior to taking the test or you will not pass.
It is designed to give you a solid understanding of Office Administrator roles and responsibilities. This professional development course was designed to teach someone with little knowledge of running an office the basic skills needed to function as a front-office manager in a medical or dental office setting. Office Manager is a very popular company position. For an example, click on this [Job Search] link to see how many positions mention the words “Medical Office Manager”.
No, the test for the Office Administrator certification is not proctored. It is timed, with a limit of 60 minutes. You may take the test online, from home or work whenever you are ready.
You will be mailed a Certificate Of Completion, as well as a letter of congratulations and two copies of our training verification letters which you can give to employers who request it. The certificate is heavy-stock, cream paper suitable for framing.
Certifications are generally the last item listed under the education section of your resume. List them directly beneath your college information in this format:
Certifications:
Management and Strategy Institute
– Medical Office Administrator Certified (MOAC)
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